PRIVACY POLICY

Teakwood Agri Tourism recognises the importance of
maintaining your privacy. We value your privacy and appreciate
your trust in us. This Privacy Policy sets out how Teakwood Agri
Tourism uses and protects any information that you give
Teakwood Agri Tourism when you use this
www.teakwoodfarms.com or the Teakwood Agri Tourism
mobile application or any other digital medium and other offline
sources of our Company. Teakwood Agri Tourism is committed
to ensure that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when
using this website, then you can be assured that it will only be
used in accordance with this Privacy Policy as it describes how
we treat user information we collect from you, the policies and
procedures on the collection, use, disclosure and protection of
your information when you use our Teakwood Agri Tourism
Platform.
This Privacy Policy applies to current and former visitors to
our Teakwood Agri Tourism Platform and to our online
customers. By visiting and/or using our website, you agree to this
Privacy Policy. Teakwood Agri Tourism may change this policy
from time to time by updating this page. You should check this
page from time to time to ensure that you are happy with any
changes.
www.teakwoodfarms.com is a property of Teakwood Agri
Tourism, Proprietor, established under laws of India, having its
registered office at Proprietor, Maharashtra - 442001.
DEFINITIONS:

The terms "Teakwood Farms", "Company", "we", "us" and
"our" refer to the Teakwood Agri Tourism.
The term "Teakwood Agri Tourism Platform" refers to
www.teakwoodfarms.com or the Teakwood Agri Tourism
mobile application or any other digital medium and other offline
sources.
The terms "you" and "your" refer to the user of the
www.teakwoodfarms.com.
The term "Group" means, with respect to any person, any
entity that is controlled by such person, or any entity that controls
such person, or any entity that is under common control with
such person, whether directly or indirectly, or, in the case of a
natural person, any Relative (as such term is defined in the
Companies Act, 1956 and Companies Act, 2013 to the extent
applicable) of such person.
The term "Services" refers to any services offered by
Teakwood Agri Tourism whether on the Swiggy Platform or
otherwise.
The term "Policy" refers to this Privacy Policy.
Please read this Policy before using the Teakwood Agri
Tourism Platform or submitting any personal information to
Teakwood Agri Tourism. This Policy is a part of and
incorporated within, and is to be read along with, the Terms of
Use https://www.teakwoodfarms.in/terms-and-conditions.
INFORMATION WE COLLECT FROM YOU:
Contact information:
We might collect your :

Payment and billing information:
We might collect your billing name, billing address and payment
method when you buy a product/service. We NEVER collect your
credit card number or credit card expiry date or other details
pertaining to your credit card on our website. Credit card
information will be obtained and processed by our online
payment partner Razorpay.
Information you post:
We collect information you post in a public space on our
Teakwood Agri Tourism Platform or on a third-party social
media site belonging to Teakwood Agri Tourism.
Usage and Preference Information:
We collect information as to how you interact with our Services,
preferences expressed and settings chosen. Teakwood Agri
Tourism Platform includes the Teakwood Agri Tourism
advertising services ("Ad Services"), which may collect user
activity and browsing history within the Teakwood Agri Tourism
Platform and across third-party sites and online services,
including those sites and services that include our ad pixels
("Pixels"), widgets, plug-ins, buttons, or related services or
through the use of cookies. Our Ad Services collect browsing
information including, without limitation, your Internet protocol
(IP) address and location, your login information, browser type
and version, date and time stamp, user agent, Teakwood Agri
Tourism cookie ID (if applicable), time zone setting, browser
plug-in types and versions, operating system and platform, and
other information about user activities on the Teakwood Agri
Tourism Platform, as well as on third party sites and services
that have embedded our Pixels, widgets, plug-ins, buttons, or
related services.

Transaction Information:
We collect transaction details related to your use of our Services,
and information about your activity on the Services, including the
full Uniform Resource Locators (URL), the type of Services you
requested or provided, comments, domain names, search results
selected, number of clicks, information and pages viewed and
searched for, the order of those pages, length of your visit to our
Services, the date and time you used the Services, amount
charged, details regarding application of promotional code,
methods used to browse away from the page and any phone
number used to call our customer service number and other
related transaction details.
Stored information and files:
Teakwood Agri Tourism mobile application (Teakwood Agri
Tourism app) may also access metadata and other information
associated with other files stored on your mobile device. This
may include, for example, photographs, audio and video clips,
personal contacts and address book information. If you permit
the Teakwood Agri Tourism app to access the address book on
your device, we may collect names and contact information from
your address book to facilitate social interactions through our
services and for other purposes described in this Policy or at the
time of consent or collection. If you permit the Teakwood Agri
Tourism app to access the calendar on your device, we collect
calendar information such as event title and description, your
response (Yes, No, Maybe), date and time, location and number
of attendees. If you are a partner company, we will, additionally,
record your calls with us made from the device used to provide
Services, related call details, SMS details location and address
details.

Demographic information:
We may collect demographic information about you, events you
like, events you intend to participate in, tickets you buy, or any
other information provided by you during the use of Teakwood
Agri Tourism Platform. We might collect this as a part of a
survey also.
Other information:
If you use Teakwood Agri Tourism Platform, we may collect
information about your IP address and the browser you're using.
We might look at what site you came from, duration of time spent
on our website, pages accessed or what site you visit when you
leave us. We might also collect the type of mobile device you are
using, or the version of the operating system your computer or
device is running.
WAYS OF COLLECTING INFORMATION:
We collect information directly from you:
We collect information directly from you when you register on
Teakwood Agri Tourism Platform. We also collect information if
you post a comment on Teakwood Agri Tourism Platform or
ask us a question through phone or email or any other source of
communication.
We collect information from you passively:
We use tracking tools like for collecting information about your
usage of our website.
We get information about you from third parties:
We may receive information about you from third parties, such as
other users, partners (including ad partners, analytics providers,
search information providers), or our affiliated companies or if
you use any of the other websites/apps we operate or the other
Services we provide. Users of our Ad Services and other thirdparties
may share information with us such as the cookie ID,
device ID, or demographic or interest data, and information about
content viewed or actions taken on a third-party website, online services or apps. For example, users of our Ad Services may
also be able to share customer list information (e.g., email or
phone number) with us to create customized audience segments
for their ad campaigns.
When you sign in to Teakwood Agri Tourism Platform with your
SNS account, or otherwise connect to your SNS account with the
Services, you consent to our collection, storage, and use, in
accordance with this Policy, of the information that you make
available to us through the social media interface. This could
include, without limitation, any information that you have made
public through your social media account, information that the
social media service shares with us, or information that is
disclosed during the sign-in process. Please see your social
media provider’s privacy policy and help center for more
information about how they share information when you choose
to connect your account.
If you are partner company, we may, additionally, receive
feedback and rating from other users.
USE OF YOUR PERSONAL INFORMATION:
We use information to contact you:
We might use the information you provide to contact you for
confirmation of a purchase on Teakwood Agri Tourism Platform
or for other promotional purposes.
We use information to abide by the contracts:
We might use the information you provide to carry out our
obligations arising from any contracts entered into between you
and us and to provide you with the relevant information and
services.
We use information to respond to your requests or
questions:
We might use your information to confirm your registration for
rendering services we offer.
We use information to improve our products and services:

We might use your information to customize your experience with
us. This could include displaying content based upon your
preferences. We might also use your information to understand
our users (what they do on our Services, what features they like,
how they use them, etc.), improve the content and features of our
Services (such as by personalizing content to your interests),
process and complete your transactions, make special offers,
provide customer support, process and respond to your queries
and to generate and review reports and data about, and to
conduct research on, our user base and Service usage patterns.
If you are a partner company, we may use the information to
track the progress of your service to our customers.
We use information to look at site trends and customer
interests:
We may use your information to make our website and products
better. We may combine information we get from you with
information about you we get from third parties. We may use
your information to provide you with information about services
we consider similar to those that you are already using, or have
enquired about, or may interest you. If you are a registered user,
we will contact you by electronic means (e-mail or SMS or
telephone) with information about these services.
We use information for security purposes:
We may use information to protect our company, our customers,
or our Teakwood Agri Tourism Platform.
We use information for marketing purposes:
We might send you information about special promotions or
offers. We might also tell you about new features or products or
enroll you in our newsletter. These might be our own offers or
products, or third-party offers or products we think you might find
interesting. We may use the information to measure or
understand the effectiveness of advertising we serve to you and
others, and to deliver relevant advertising to you.
We use information to send you transactional
communications:

We might send you emails or SMS about your account or
purchase of our product.
We use information as otherwise permitted by law:
We may combine the information that we receive from third
parties with the information you give to us and information we
collect about you for the purposes set out above. Further, we
may anonymize and/or de-identify information collected from you
through the Services or via other means, including via the use of
third-party web analytic tools. As a result, our use and disclosure
of aggregated and/or de-identified information is not restricted by
this Policy, and it may be used and disclosed to others without
limitation.
We analyse the log files of our Teakwood Agri Tourism Platform
that may contain Internet Protocol (IP) addresses, browser type
and language, Internet service provider (ISP), referring, app
crashes, page viewed and exit websites and applications,
operating system, date/time stamp, and clickstream data. This
helps us to administer the website, to learn about user behavior
on the site, to improve our product and services, and to gather
demographic information about our user base as a whole.
SHARING/DISCLOSURE/DISTRIBUTION OF YOUR
INFORMATION WITH THIRD-PARTIES:
We will share information with third parties who perform
services on our behalf:
We may share your information with our vendors, consultants,
marketing partners, research firms and other service providers or
business partners, such as payment processing companies, to
support our business. For example, your information may be
shared with outside vendors to send you emails and messages
or push notifications to your devices in relation to our Services, to
help us analyze and improve the use of our Services, to process
and collect payments.
We may also use vendors for other projects, such as conducting
surveys or organizing sweepstakes for us. Some vendors may be located outside of India.
We will share information with Advertisers and advertising
networks:
We may work with third parties such as network advertisers to
serve advertisements on the Teakwood Agri Tourism Platform
and on third-party websites or other media (e.g., social
networking platforms). These third parties may use cookies,
JavaScript, web beacons (including clear GIFs), Flash LSOs and
other tracking technologies to measure the effectiveness of their
ads and to personalize advertising content to you.
While you cannot opt out of advertising on the Teakwood Agri
Tourism Platform, you may opt out of much interest-based
advertising on third party sites and through third party ad
networks (including DoubleClick Ad Exchange, Facebook
Audience Network and Google AdSense). Opting out means that
you will no longer receive personalized ads by third parties ad
networks from which you have opted out, which is based on your
browsing information across multiple sites and online services. If
you delete cookies or change devices, your ‘opt out’ may no
longer be effective to fulfill the purpose for which you provide it.
We will share information with our business partners:
This includes a third party who provide us various services. Our
partners use the information we give them as described in their
privacy policies.
While you place a request to order through the Teakwood Agri
Tourism Platform, your information is provided to us and to the
vendors with whom you may choose to order. In order to facilitate
your online order processing, we provide your information to that
vendors in a similar manner as if you had made a
goods/products/food order directly with the vendors. If you
provide a mobile phone number, Teakwood Agri Tourism may
send you text messages regarding the orders delivery status.
We will share information with Other Users:
If you are a delivery partner, we may share your name, phone
number and/or profile picture (if applicable), tracking details with other users to provide them the Services.
We may share information if we think we have to in order to
comply with the law or to protect ourselves:
We may also share it if a government agency or investigatory
body or other companies assisting us, requests when we are:
Obligated under the applicable laws or in good faith to respond to
court orders and processes; or
Detecting and preventing against actual or potential occurrence
of identity theft, fraud, abuse of Services and other illegal acts;
Responding to claims that an advertisement, posting or other
content violates the intellectual property rights of a third party;
Under a duty to disclose or share your personal data in order to
enforce our Terms of Use and other agreements, policies or to
protect the rights, property, or safety of the Company, our
customers, or others, or in the event of a claim or dispute relating
to your use of our Services. This includes exchanging information
with other companies and organisations for the purposes of fraud
detection and credit risk reduction.
We may share information for Internal Use or may share it
with any successor to all or part of our business:
For example, if part of our business is sold we may give our
customer list as part of that transaction. We may also share your
information with any present or future member of our "Group" (as
defined above) or affiliates for our internal business purposes
We may share your information for reasons not described in
this policy:
We may share your information other than as described in this
Policy if we notify you and you consent to the sharing. We will tell
you before we do this.
YOUR CONSENT:

By using the Teakwood Agri Tourism Platform and the
Services provided therein, you agree and consent to the
collection, transfer, use, storage, disclosure and sharing of your
information as described and collected by us in accordance with
this Policy. If you do not agree with the Policy, please do not use
or access the Teakwood Agri Tourism Platform.
COOKIES:
Our Teakwood Agri Tourism Platform and third parties with
whom we partner, may use cookies, pixel tags, web beacons,
mobile device IDs, "flash cookies" and similar files or
technologies to collect and store information with respect to your
use of the Services and third-party websites.
Cookies are small files that are stored on your browser or
device by websites, apps, online media and advertisements. We
use cookies and similar technologies for purposes such as:
Authenticating users;
Remembering user preferences and settings;
Determining the popularity of content;
Delivering and measuring the effectiveness of advertising
campaigns;
Analysing site traffic and trends, and generally understanding the
online behaviours and interests of people who interact with our
services.
A pixel tag (also called a web beacon or clear GIF) is a tiny
graphic with a unique identifier, embedded invisibly on a
webpage (or an online ad or email), and is used to count or track
things like activity on a webpage or ad impressions or clicks, as
well as to access cookies stored on users’ computers. We use
pixel tags to measure the popularity of our various pages,
features and services. We also may include web beacons in email
messages or newsletters to determine whether the message
has been opened and for other analytics.

To modify your cookie settings, please visit your browser’s
settings. By using our Services with your browser settings to
accept cookies, you are consenting to our use of cookies in the
manner described in this section.
We may also allow third parties to provide audience
measurement and analytics services for us, to serve
advertisements on our behalf across the Internet, and to track
and report on the performance of those advertisements. These
entities may use cookies, web beacons, SDKs and other
technologies to identify your device when you visit the Teakwood
Agri Tourism Platform and use our Services, as well as when
you visit other online sites and services.
Please see our Cookie Policy here for more information
regarding the use of cookies and other technologies described in
this section, including regarding your choices relating to such
technologies.
DATA SECURITY PRECAUTIONS:
We have in place appropriate technical and security
measures to secure the information collected by us. We use vault
and tokenization services from third party service providers to
protect the sensitive personal information provided by you. The
third-party service providers with respect to our vault and
tokenization services and our payment gateway and payment
processing are compliant with the payment card industry
standard (generally referred to as PCI compliant service
providers). You are advised not to send your full credit/debit card
details through unencrypted electronic platforms. Where we have
given you (or where you have chosen) a username and
password which enables you to access certain parts of the
Teakwood Agri Tourism Platform, you are responsible for
keeping these details confidential. We ask you not to share your
password with anyone.

Please be aware that the transmission of information via the
internet is not completely secure. Although we will do our best to
protect your personal data, we cannot guarantee the security of
your data transmitted through the Teakwood Agri Tourism
Platform. Once we have received your information, we will use
strict physical, electronic, and procedural safeguards to try to
prevent unauthorised access.
Email OPT-OUT:
You can opt out of receiving our marketing emails. To stop
receiving our promotional emails, please email
(teakwoodfarms@gmail.com). It may take about ____ days to
process your request. Even if you opt out of getting marketing
messages, we will still be sending you transactional messages
through email and SMS about your purchases.
THIRD PARTY SITES:
The Teakwood Agri Tourism Platform may contain links to
other websites. If you click on one of the links to third party
websites, you may be taken to websites we do not control. Any
personal information about you collected whilst visiting such
websites is not governed by this Policy. Teakwood Agri Tourism
shall not be responsible for and has no control over the practices
and content of any website accessed using the links contained
on the Teakwood Agri Tourism Platform. Read the privacy
policy of other websites carefully as this policy does not apply to
the privacy practices of those websites. We are not responsible
for these third party sites.
This Policy shall also not apply to any information you may
disclose to any of our service providers/service personnel which
we do not require you to disclose to us or any of our service
providers under this Policy.

​JURISDICTION:
If you choose to visit the website, your visit and any dispute
over privacy is subject to this Policy and the website's terms of
use. In addition to the foregoing, any disputes arising under this
Policy shall be governed by the laws of India.
Further, please note that the Teakwood Agri Tourism
Platform stores your data with the cloud platform of provided by
(Name of the Service Provider), which may store this data on
their servers located . has security measures in place to protect
the loss, misuse and alteration of the information, details of which
are available at . The privacy policy adopted by are detailed in .
In the event you have questions or concerns about the
security measures adopted by , you can contact their data
protection/ privacy team/ legal team or designated grievance
officer at these organisations, whose contact details are available
in its privacy policy, or can also write to our Grievance Officer at
the address provided above.
If you have any queries relating to the processing or usage of
information provided by you in connection with this Policy or
other privacy concerns, you can email us at
teakwoodfarms@gmail.com.